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Inquiry

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We welcome your inquiries and questions.

Please read the following information before making inquiries.

Information before making inquiries

  • 1) Your personal data will be used for replying to your inquiries and questions and to provide information.
  • 2) We or members of our group of companies may use your personal data within the extent of such applications.
  • 3) You can request us to disclose, correct or delete any of the personal data we retain. Please contact us using this form.
  • 4) Please provide all the information listed below in case we need to contact you other than by e-mail.
  • 5) If you would like to learn about our policy on handling your personal information, please refer to the relevant section of our personal information protection policy.
  • 6) For any inquiries received on Saturdays, Sundays, public holidays and during the New Year holiday period, we will reply to you on the next business day.
  • 7) We send e-mails to customers on an individual basis. Please refrain from reproduction or secondary uses of our e-mail in whole or partial form.
  • 8) Please note that we cannot answer sales, survey requests, etc.
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